Frequently Asked Questions

  • What is the earliest I can Check-in?

    Standard check-in time is 2pm.

  • Can I arrive late?

    Yes, please give us a call if you're wanting to arrive after 9pm.

  • Do you have onsite parking?

    Absolutey, we provide free on-site parking.

  • Are your rooms non-smoking?

    Yes, all rooms at Elm Tree Motel are non-smoking.

  • Do you have a restaurant?

    No, but we do provide in room breakfasts.

  • Do you have room service?

    Yes, breakfast only.

  • Do you have wireless internet in guest rooms?

    Yes in all rooms.

  • How close are you to the shops?

    We are within comfortable walking distance of the entire CBD area.

  • How close are you to restaurants?

    We are within comfortable walking distance of the entire CBD dining area. This covers of almost all types of dinning, from Cafes to Fine dining, Indian, Thai and Chinese. 

  • What is your Cancellation Policy?

    For cancellations made prior to 48 hours of the day of arrival no fee will be charged. For cancellations made within 48 hours of the day of arrival an equal value to the first day of booking will be charged as a cancellation fee. 

  • How do I guarantee my booking?

    Credit card details are required to secure room booking or a $150 cash bond.

FACILITIES

  • On-site parking   
  • Street parking   
  • Parking for boats and trailers


  • Luggage storage
  • Copy Fax/Scan Services
  • Room service - Breakfast   
  • Charge Back from local restaurants
  • All non-smoking rooms /Non-smoking floors 
  • Flat screen TV/Internet access 
  • Family Rooms Airconditioned
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